PRIVACY POLICY

Last Updated: May 2026

Accident Claim ("we," "us," or "our") understands that privacy and security are important to the people from whom we solicit information. This Privacy Policy outlines the ways we collect, use, and disclose information and specifically describes our practices in connection with information collected through websites operated by us or on our behalf, through email messages that we exchange with you, and through other interactions you may have with us.

Accident Claim reserves the right to update this Privacy Policy at any time without notice to you, in which case the new Privacy Policy will be applicable to the collection and use of your information by Accident Claim.

Accident Claim is not a law firm. We do not provide legal advice and do not form an attorney-client relationship. We are not a lawyer referral service. We do not recommend, endorse, or select any attorney or law firm for you. If you submit information through our site or call a phone number shown on our site, your inquiry may be shared with one or more participating attorneys or legal advertising partners who may contact you.

Information We Collect

Accident Claim collects both personal and non-personal information in the course of its business activities. "Personal Information" is any factual or subjective information about an identifiable individual that can directly or indirectly identify you, and may include, but is not limited to, your name, email address, telephone number, postal address, online digital identifiers, browser and device information, and information collected through digital tracking technologies.

Contact information — such as your name, telephone number, email address, and specific details regarding your accident or potential legal inquiry — is requested from you directly when you fill out a form or survey on our website. We collect this information to facilitate our location-based attorney routing service.

Accident Claim also collects Personal Information from the device you use to access our website. This may be done through the use of cookies, web beacons, pixel tags, and other similar technologies. The information we collect in this manner may include, but is not limited to, your device model, operating system, browser type, IP address, domain name, internet service provider, browsing history related to this website, clickstream data, referring website address, connection speed, language settings, location, and time-of-day.

How We Use Your Information

Accident Claim uses your Personal Information in order to conduct its legitimate business activities, which include, but are not limited to:

• Fulfilling your request to have your inquiry routed to a local legal professional based on your geographic location.

• Transmitting your information to our participating advertising partners and their network of attorneys so an attorney can evaluate your potential claim.

• Communicating with you directly regarding your inquiry, subject to your prior express written consent in compliance with the Telephone Consumer Protection Act (TCPA).

• Internal research, reporting, and improving our products and services.

• Enforcing our Terms of Service, spam detection, and personalizing content that you view on our website.

Disclosure of Personal Information

Routing to Legal Networks: Accident Claim operates an inquiry routing service. By submitting your information through our website, you expressly consent to the disclosure of your Personal Information to our participating advertising partners and their network of third-party attorneys. This disclosure is made for the purpose of allowing an attorney in your area to contact you to offer a free consultation regarding their legal services. We do not evaluate your legal situation or match you with a specific attorney based on case merit; inquiries are routed strictly by geographic location. A complete list of participating attorneys and advertising partners can be found at accidentclaim.com/partners.

Service Providers: Accident Claim shares your Personal Information with its vendors and service providers in order to conduct its legitimate business activities. These activities may include, but are not limited to, website hosting, data analysis, customer service, email delivery, auditing, and other services. Service providers are permitted to use Personal Information only to perform services for us.

Legal Requirements: It may become necessary for Accident Claim to share your Personal Information for legal reasons, including to comply with applicable law or to respond to requests from public and government authorities, including law enforcement. Accident Claim may also need to disclose your Personal Information in order to enforce our Terms of Service, participate in a judicial or regulatory proceeding, or to protect and defend our rights or the rights of others.

Business Transfers: Accident Claim may disclose or transfer your Personal Information pursuant to a re-organization, merger, sale, joint venture, assignment, or other transfer or disposition of all or any portion of our business.

TCPA Consent and Communications

By submitting your contact information on our website, you are providing prior express written consent under the Telephone Consumer Protection Act (TCPA) to be contacted by Accident Claim and its participating advertising partners and attorney network. This contact may include telephone calls, text messages (SMS), and emails, potentially utilizing automated dialing systems or artificial/prerecorded voices. You understand that your consent is not a condition of purchasing any goods or services, and you may revoke this consent at any time.

Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message you receive from us.

Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to support site functionality, analytics, and advertising measurement. Most browsers allow you to control cookies through settings. Blocking cookies may affect site functionality. We may also use advertising partners to deliver and measure ads. Depending on your location, you may have the right to opt out of certain targeted advertising.

Retention of Personal Information

Your Personal Information, and any other information we gather, may be held by Accident Claim for as long as is necessary so that we may maintain a relationship with you, to protect ourselves against legal claims, or for record-keeping purposes.

Security

Accident Claim has implemented generally accepted security measures to protect against the loss, misuse, disclosure, alteration, or destruction of the Personal Information we gather. However, no electronic data transmission can be guaranteed to be completely secure. Though we utilize such measures, we cannot guarantee against the loss, misuse, or alteration of your Personal Information.

Opt-Out Rights

You may opt out of receiving marketing emails from us by following the opt-out instructions in those emails or by contacting us at [email protected]. You may also opt out of receiving phone calls and text messages by contacting us at that same email address or by replying STOP to any text message.

California Consumer Privacy Act (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have additional privacy rights, including:

• The Right to Know: the right to request what Personal Information we collect, use, disclose, and sell.

• The Right to Delete: the right to request the deletion of your Personal Information collected or maintained by us.

• The Right to Opt-Out of Sale or Sharing: because our business model involves transmitting your data to third-party legal networks, you have the right to opt-out of the sale or sharing of your Personal Information.

• The Right to Non-Discrimination: the right to be free from discriminatory treatment for exercising your privacy rights.

• The Right to Correct: the right to request the correction of inaccurate Personal Information.

To exercise any of these rights, please contact us at [email protected] with the subject line "CA Privacy Request".

Children's Privacy

Our website and services are intended to be accessed and used only by adults and are not offered or directed to minors. We do not knowingly collect personally identifiable information from anyone under the age of 18.

Changes to This Policy

It is our policy to post any changes we make to this Policy on this page. The date the Policy was last revised is identified at the top of the page. Continued use of our website after any changes means you accept the updated Policy.

For questions about this Privacy Policy or to exercise your privacy rights, contact us at:

Accident Claim

Email: [email protected]

Website: accidentclaim.com/privacy-policy